Jennifer Yaa Gumalor is a dedicated ICT professional with a strong foundation in Microsoft technologies, networking, and Internet technologies. She possesses a solid understanding of IT applications and user support services.

She is a highly motivated and adaptable professional; Jennifer is skilled at working effectively within diverse teams and resolving complex technical issues. She demonstrates strong analytical, communication, and interpersonal abilities, making her well-suited for dynamic IT support environments.

She is currently serving as a principal ICT assistant in the User Support Department; she provides reliable technical assistance to end users across various units, including lecture halls, offices, and the southern campus, with a focus on user-related support issues. She has contributed to the successful deployment and support of Microsoft Office 365 applications within the organisation.