Franklin Nana Appiah-Hene Garbari
Principal IT Staff — Technical Support & Infrastructure Specialist

Highly experienced Information Technology professional with a 17-year track record of
ensuring operational continuity, hardware reliability, and digital surveillance management
within higher education environments. Dedicated to optimizing institutional infrastructure and
delivering robust technical support across university campuses.

Academic Technical Support: Providing high-tier, responsive technical
troubleshooting, diagnostic assessment, and deployment solutions for faculty, staff, and
students to maintain an uninterrupted academic and lecture workflow.

 Surveillance Systems Management: Overseeing continuous monitoring, performance
optimization, system health management, and critical data playback/audits for campus-
wide CCTV security infrastructure to safeguard institutional assets.

Hardware Architecture Maintenance: Managing comprehensive diagnostics,
component-level troubleshooting, system repairs, periodic upgrades, and overall lifecycle
administration for enterprise-level and desktop computer hardware.

Professional Career Timeline

2009 — Present Entered the Information Technology Profession
Commenced professional career within the IT
sector, developing robust foundational expertise
in computer hardware diagnostics,
infrastructure maintenance, and tier-one
technical support architectures.

2014 — Present

Official Appointment at University of
Health and Allied Sciences (UHAS)
Successfully transitioned to institutional IT
services, taking full operational charge of academic technical support ecosystems,
hardware lifecycle deployments, and high-
priority CCTV surveillance networks across
campus sites.

Current Role Senior Operational Support & Systems Continuity
Actively driving system stability across UHAS
campuses by securing high-availability lecture
support, managing data playback integrity for
institutional security audits, and fortifying
enterprise hardware configurations.